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‘People not computers’ blasts Walmart shopper after retailer makes U-turn to another location with self-checkout switch [Video]

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State Technology News

A FRUSTRATED Walmart customer has called out the retailer after a self-checkout switch.

They advocated for a major change to improve the shopping experience around the country.

Walmart customers are debating a recent self-checkout decisionCredit: Alamy
A store decided this month to remove its kiosks entirelyCredit: Getty

In their eyes, the customer said “people[,] not computers” work best when checking out at Walmart.

Their comments come after a store in Shrewsbury, Missouri, a suburb on St. Louis’ southwestern side, removed all of its self-checkout kiosks.

“I’m happy this happened,” the Walmart fan wrote in a thread on Facebook about the store update.

“Like it mentioned technology taking all the jobs…”

“We need to get back to people interacting with people, not computers,” they added.

Others echoed a similar sentiment.

“I agree. Remove them and hire people,” someone said.

“That’s more jobs for people and being a union person, I don’t use them,” a customer noted.

A third added, “I agree with …

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