In the Wednesday announcement, U.S. Transportation Secretary Pete Buttigieg said “passengers deserve to get their money back when an airline owes them.”
NORFOLK, Va. — Airlines will soon be required to issue automatic refund tickets and other fees, due to a ruling that came down from the U.S. Transportation Department Wednesday.
The rule says flights are refundable if significant changes to a flight include delayed departure or arrival times of more than three hours domestic and six hours international with other circumstances. It also says any increases in the number of connections, or instances where passengers are downgraded to a lower class of service are refund eligible.
The ruling is part of the Biden administration’s plan to eliminate what he called “junk fees” in air travel.
In the Wednesday announcement, U.S. Transportation Secretary Pete Buttigieg said “passengers deserve to get their money back when an airline owes them without headaches or haggling,”
Some travelers at Norfolk …