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Getting an H&R Block bad gateway message? Company says they have resolved the ‘issue’ on Tax Day [Video]

Some last-minute tax filers encountered issued while e-filing with H&R Block on Monday. The company now says it has fixed the issue that was preventing some users from e-filing their returns.

“The issue affecting a small number of our downloadable desktop software users has been resolved,” the company said in a statement to sister station KTRK. “We have notified our clients via an in-product message and as they reach out to customer service that they can now efile their return.”

The company said that the issue was not impacting “the vast majority of people who file DIY with H&R Block use hrblock.com (our DIY Online edition), which has been operational all day.”

“Online clients and clients working with our tax professionals virtually or in person are not impacted,” the company said on X.

H&R Block advised customers to try again later or to print and mail the return.

The deadline for most to …

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