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A solar company fails to get power working after panels installed [Video]

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State Energy News

Crystal Nichols waited and waited and waited for the solar panels on her roof to start generating energy. While the wait was frustrating, it was also costly.

WALKERTOWN, N.C. — Crystal Nichols had never really thought about converting to solar energy. She was fine being connected to Duke Energy and getting her electricity through them. Then, on a Spring Day, all that changed.

“They (the solar company) came through the neighborhood with a couple of guys knocking on doors talking about solar,” Nichols said.

Within a few weeks, Nichols was the proud owner of 27 solar panels mounted to her roof.

“The sale went great; the paperwork was easy and fast,” Nichols said.

When she purchased the solar panels, Nichols was paying about $180 a month for electricity and was told that the cost would go way down. Nichols was excited to start her solar journey, but after getting the panels …

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