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For an Atlanta lawyer, W-2 tax forms, replacement credit cards and client checks went missing in the U.S. mail.

ATLANTA — As 11Alive continues its intense coverage of issues with the U.S. Postal Service that affect the delivery of mail to metro Atlanta viewers, we focus next on one postal customer who relies on the mail to keep her office open. 

Jasmine Hughes is a lawyer specializing in government misconduct. She knew something was wrong in February, when the USPS Informed Delivery free email service advised her W-2 tax form was on the way.

“It was February when I was looking for my W-2,” Hughes recalled. “It never came, and I’ve been working since I was 15.”

She contacted the IRS and her employer, and they assured her the W-2 was sent. She never got it.

That was just the beginning.

She then saw on her USPS Informed Delivery that a client check was on the way, and she said it never arrived. She also showed 11Alive a bank statement …

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