Call KENS | | kens5.com [Video]

SAN ANTONIO — Amelia Galvan lives in a small one-bedroom apartment at The Mirabella Senior Apartment Homes. 

She normally gets an electric bill around $100 in the spring, and $150 in the summer. It allows her to stay in-budget.

“I’m retired. Retirement is about the only income I get,” Galvan said.

So when Galvan got a $216 electric bill in February and then a $390 bill in March, she didn’t know what to do.

“I was just shocked… Like what happened here? Somethings wrong… I didn’t know what to think,” Galvan said.

Galvan said she called both CPS Energy and her apartment’s management but no one could find an issue with the meter or anything else. Finally, she called KENS 5.

“I called KENS 5 …