FBI makes new trauma notification training program available [Video]

PHOENIX — The Federal Bureau of Investigation (FBI) is improving the way agents and first responders interact with crime victims and survivors. 

The FBI launched the Trauma Notification Training program which updates the way the Victim Services Division notifies victims’ families of a death. 

The updated version highlights cultural competencies, challenges and best practices for trauma notification, according to the FBI.

More than 40,000 people have taken the training so far.

“Victim specialists are part of that and required to go through the training themselves alongside with the agents in order to do that. We canvass for volunteers that we thing would be a good fit. They go through the training and are making a commitment to be called upon should an incident arise,” Maricela Savales, a victim specialist in the FBI Phoenix Division, said.

The FBI’s trauma notification teams are deployed …