Homeowners say this clean energy industry has dirty secret [Video]

Installing solar panels is enticing. You can cut high energy bills, go green and get some pretty hefty rebates in the process. But several Massachusetts homeowners say there’s a dirty secret about this clean energy industry: It can be difficult, if not impossible, to get technical problems resolved. The homeowners interviewed for this story all have different solar companies and faced different issues, but all were left in the dark for months or even years about problems plaguing their systems. They believe it’s worth shining a light on.”I’ve been totally ghosted,” said Woburn homeowner Tom Lucas. “All I want is a working system. To me, even though I’m generating some electricity, it’s not right.”He first installed solar panels on his roof in 2018 and said he initially produced more electricity than he used. But four of his panels — 20% of his system — stopped producing power in 2022, and …