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Maui sues cell carriers over failed emergency alerts [Video]

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State Health News

Alerts sent to cellphones warning people to immediately evacuate were never received, unbeknownst to the emergency responders issuing them.

HONOLULU — Had emergency responders known about widespread cellphone outages during the height of last summer’s deadly Maui wildfires, they would have used other methods to warn about the disaster, county officials said in a lawsuit.

Alerts the county sent to cellphones warning people to immediately evacuate were never received, unbeknownst to the county, the lawsuit said.

Maui officials failed to activate sirens that would have warned the entire population of the approaching flames. That has raised questions about whether everything was done to alert the public in a state that possesses an elaborate emergency warning system for a variety of dangers including wars, volcanoes, hurricanes and wildfires.

Major cellular carriers were negligent in failing to properly inform Maui police of widespread service outages, county officials said in the lawsuit filed Wednesdayin state court against Verizon Wireless, …

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