New internet nutrition label helps customers with confusing bills [Video]

Tired of opening your internet bill and trying to figure out precisely what you’re paying for each month? You’re not alone, and the federal government now requires internet service providers (ISPs) to be more transparent with their fees.

A new Federal Communications Commission rule goes into effect on April 10 that mandates ISPs to provide an easy-to-read breakdown of internet fees. And, the new graphic has a familiar look: a nutrition label.

Whether you’re opening your next bill or visiting an internet provider’s store, you will find this new visual aid that looks almost identical to what you see on food packaging.

The new internet “nutrition label” comes from a 2023 FCC ruling with the promise to help consumers receive “easy-to-understand, and accurate information about the cost and performance of broadband services.”

“Consumers will finally get information they can use to comparison shop, avoid junk fees, and make informed choices about which high-speed internet service …