Omaha and Douglas County’s 911 split could slow down dispatchers during high call volume [Video]

Speed and efficiency of dispatchers handling 911 calls are on the line if Omaha follows through on terminating a deal with Douglas County that shares staff and technology.Omaha officials, including the mayor, chief of police, and city attorney, have raised concerns over the county’s decision to hire former Omaha deputy chief of police Greg Gonzalez as deputy 911 director. In a statement, city officials said, “It is vitally important that OPD and OFD have a level of trust and comfort with the person in this role,” and may seek other options than to keep the relationship with Douglas County 911.READ MORE: City of Omaha, police union, sheriff concerned with 911 hireThe city and county merged services back in 1996. County communications technical manager Kyle Kramer says sharing resources better prevents misrouting calls for police and firefighters across the metro region, including smaller cities in the county.”At this point in time, …