WASHINGTON – New federal rules for airlines issued this week by the federal government mean consumers will get money back if your flight is canceled or delayed, or your bags are misplaced.
The Transportation Department on Wednesday issued final rules aimed at making the airline industry more accountable.
Under the new rules, passengers automatically qualify for cash refunds for things like delayed flights. The airlines also will be required to more fully disclose fees for checking bags and for canceling or changing reservations.
“Passengers deserve to get their money back when an airline owes them – without headaches or haggling,” U.S. Transportation Secretary Pete Buttigieg said in a statement. “Our new rule sets a new standard to require airlines to promptly provide cash refunds to their passengers.”
Separately, the Transportation Department this week issued a rule requiring airlines and ticket agents to clearly disclose what they charge for checked and carry-on bags and canceling or changing a reservation. On …